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About Insurance Refund

Insurance Refund is a web-based, business insurance self-help tool, which allows you to play a major role in the management of your cover. By utilising our services online you are also keeping costs down, which is why Insurance Refund offer a 50% refund as a reward for choosing them as your partner in insurance.

If you prefer managing your insurance the old fashioned way, AIS Insurance also have some of the most qualified brokers standing by to assist you in person. Please contact AIS Insurance today to discuss your servicing needs.

Product Range

Insurance Refund specialises in business insurance, but also offers a broad range of cover to suit all insurance requirements. Our product range includes:

  • Business Packs
  • Public Liability
  • Professional Indemnity
  • Contractors All-Risk
  • Marine Hull
  • Tax Audit
  • Directors and Officers
  • House & Contents

Guaranteed After Sales Service

Not only will you receive money back, you will also receive the following after sale service benefits:

  • Shopping of your Insurance to the wider insurance market
  • Re marketing of your insurance come renewal date ( if insurer provides a unreasonable price increase)
  • Renewal presentation letter, with updates, policy changes, optional extras etc.
  • Claims first lodgment
  • Claims trouble shooting if service not to your liking
  • Handling ongoing service needs / changes
  • Attending to all your yearly queries
  • Passing on of insurer documentation
  • Maintaining your insurance records

About AIS Insurance

Insurance Refund is a division of AIS Insurance Pty. Ltd. AIS Insurance is a registered insurance brokerage that specialise in all types of business insurance. AIS Insurance is committed to the service needs of their clients and aims to provide the right policy at the most competitive price.

With over 160 years of combined insurance experience, AIS Insurance provides tailored contracts to a wide range of varying industries – from the simple corner store to some of the most complicated organisations and hazardous occupations.

The Steadfast Group

AIS Insurance is a member of the largest insurance broker network in Australiasia, the Steadfast Group.

Comprised of 306 brokerages with over 500 offices, the group generated over $5 billion in insurance sales in FY14. This scale gives Steadfast enormous buying power, flexibility and influence when negotiating with major insurers on behalf of Steadfast brokers and results in us being able to provide our customers with access to multiple insurance companies, a broad range of products, competitive pricing, valuable advice and quality service.

As a Steadfast network insurance broker, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation.

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